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How To Build Rapport With Customers Over The Phone
How To Build Rapport With Customers Over The Phone
February 06, 2022

Building good rapport is an essential part of the communication process. Lack of rapport can affect the result of any conversation. Phone calls are more complicated than face-to-face meetings when trying to build a relationship with a client. Particularly with new clients, building rapport over the phone is a vital step in relationship building and sales lead nurturing.

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