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Strategic Selling for Buyer Types: A 'How to Guide'
March 09, 2022
Strategic selling entails emphasizing the buyer's requirements when making a transaction, with the goal of establishing long-term client connections.
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How To Build Rapport With Customers Over The Phone
February 06, 2022
Building good rapport is an essential part of the communication process. Lack of rapport can affect the result of any conversation. Phone calls are more complicated than face-to-face meetings when trying to build a relationship with a client. Particularly with new clients, building rapport over the phone is a vital step in relationship building and sales lead nurturing.
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